SIM for Things

Delink SIM to endpoint

Using the Endpoints menu, Enterprise can de-link a SIM attached to the Endpoint

Note: You can De-link endpoints with SIM status as Active, Suspended, and Pre-Active

1. On the top menu, click Endpoints to view the endpoint details. Refer to the following screen.

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Figure 1 Endpoints

2. Click the Endpoint ID of an endpoint with SIM status as "Active," "Pre-Active," or "Suspended". Refer to the following screen.

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Figure 2 Endpoint ID

3. After clicking the endpoint ID, the endpoint CRM screen is displayed.

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Figure 3 Endpoint CRM

4. On the endpoint CRM screen, click De-link to detach the SIM from the Endpoint. Refer to the following screen.

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Figure 4 De-link SIM

5. If you receive "AlertAre you sure you want to continue.?" message, click Yes to confirm the action or click No to discard the action.

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Figure 5 Confirm your action

6. After clicking

Yes, a confirmation message is displayed indicating the SIM de-link is successful.

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Figure 6 Confirmation message

Note: The SIM status of the endpoint is changed to Hold after SIM de-linking.