SWAP SIM | SIM for Things

SIM Swap

SIM swap allows the enterprise to change the currently attached SIM with a new SIM.

Note: SIM swap is available only for Endpoints that have SIM status as "Active".

1. On the top menu, click Endpoints to view the endpoint details. Refer to the following screen.

2. Click the Endpoint ID of the endpoint with SIM status as "Active". Refer to the following screen.

3. After clicking the endpoint ID, the endpoint CRM screen is displayed.

4. In the endpoint CRM screen, click SIM Swap to swap the existing SIM for a new SIM. Refer to the following screen.

After clicking the button, the following screen is displayed.

The following SIM details are displayed on the screen.

Field	Description
Action	Click the Action button to select the SIM
Status	Indicates the status of the SIM. Note: Only Ready to Activate SIMs are displayed
IMSI	Indicates the IMSI of the SIM. IMSI is a unique 15 digits reference number for identifying the SIM card or device in a network.
Supplier	Indicates the name of the Supplier.
ICCID	ICCID indicates the serial number of the SIM. ICCID is a unique reference number given for each SIM.

Submit

After clicking on Submit a clear warning message will display indicating that SIM Swap is not a reversible action click on YES.

A confirmation message is displayed indicating the SIM swap is successful.