Depending if you have an enterprise or reseller account you will get a different result when you click on the account menu.
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For Enterprise: on the top menu, click
to view the Account details screen. Refer to the following screen.
More info on D. SIM for Things for enterprise customers / Enterprise account
2. For Reseller: on the top menu, click
to view the Account details screen. Refer to the following screen.
All the accounts under Reseller are displayed.
In the list you will also see your own account. The Support icon will be a - where it is your account.
More info on E. SIM for Things for reseller customers / Reseller account