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Account events

Account Report

The customer should be able to see only the logs for the callbacks that he controls and define in the callback page.
Account Events will include:

Account data streams

When a callback api is fired towards the customer's server it will be logged in the account events along with the response from the Customer server. Last 4 weeks Account Events will be available in this screen.

1. Click Account to view the Account activities report. Refer to the following screen.

2. The Account tab lists the callback Event logs under the Enterprise and Deleted endpoints events. Refer to the following screen.

The following transaction details are displayed on the screen.

Field

Description

Time

Indicates the date and time when the Callback API event took place. Time is displayed in UTC standards

Category

Indicates the type of service. For example Callback, Coverage change and Endpoint Delete

Initiator

Indicates the account from where the callback initiated.

Indicates the account from where the endpoint deleted.

Event Type

Indicates the Process Name of the callback API and Delete Endpoint.
Eg: CallBackNotification,P2A SMS

Status

Indicates the status of the callback API and Endpoint Delete.

Response

Indicates the HTTP Response of the callback API

Indicates the Response of the endpoint delete.

View

Providing the details of the Endpoint deleted. Not available for other categories.

Note: We are writing Account events for Account provisioning, Call Back events, Schedulers, Plan change, MDB activation, MDB deactivation, Add subscription, Addon deactivation, service profile modification, Ratezone modify, Counter update, Balance update and Support user login.

3. After clicking the view button, the following screen is displayed

Figure 3 Event details

The following transaction details are displayed on the screen.

Field

Description

Endpoint ID

Indicates the Endpoint ID

Endpoint Name

Indicates the Endpoint name

Deletion Date & Time

Indicates the date and time when the account deleted

Status

Indicates the Endpoint deleted status successful or failed?

Plan assigned

Indicates the assigned plan

Total Data Usage Current Month

Indicates the total data usage current month

NB-IoT Usage Current Month

Indicates the current month NB-IoT usage

SMS Usage Current Month

Indicates the current month SMS usage

Cost Current Month

Indicates the cost current month value

Monthly Limit/Balance

Indicates the Monthly Limit/Balance

Prepaid or Postpaid

Indicates the Endpoint Prepaid or Postpaid

MDB Configuration

Configured MDB name

Addon Configuration

Configured Addon name

 

4. Advanced search

Click

to view advanced search. For the transaction type Account, you can filter on Start and End date, Status (success/failure), Category and Event Type.

Figure 4 Advanced search

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