Reset Password
1. On the User management screen, click
displayed against the user to reset the password for the user. Refer to the following screen.
2. After clicking the button, the following screen is displayed.
3. An email is sent to the registered email ID of the user with a link to set the password. Refer to the following screen.
4. After clicking the link, the following screen is displayed.
The new password should satisfy the following criteria,
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Password Length should be between 8 to 20 characters
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Password should contain at least one of the following characters "!@#_.$"
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Password should contain at least one upper case character
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Password should contain at least one lower case character
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Password should contain at least one numerical character
Note: A sample password is provided as reference "hac69#BB".
5. Enter New Password in the corresponding field.
6. Re-enter the New Password in Confirm New Password field.
7. Click Change Password to save the new password.
A confirmation message is displayed, indicating that the password is changed successfully.
8. After the successful change of account password, the user is logged out of the system. You can now login with the new password.