Reset Password
Reset Password
1. On the User management screen, click
displayed against the user to reset the password for the user. Refer to the following screen.
Figure 1 Reset Password
2. After clicking the button, the following screen is displayed.
Figure 2 Confirmation message
3. An email is sent to the registered email ID of the user with a link to set the password. Refer to the following screen.
Figure 3 Account confirmation email
4. After clicking the link, the following screen is displayed.
Figure 4 Confirm Password
The new password should satisfy the following criteria,
Password Length should be between 8 to 20 characters
Password should contain at least one of the following characters "!@#_.$"
Password should contain at least one upper case character
Password should contain at least one lower case character
Password should contain at least one numerical character
Note: A sample password is provided as reference "hac69#BB".
5. Enter New Password in the corresponding field.
6. Re-enter the New Password in Confirm New Password field.
7. Click Change Password to save the new password.
A confirmation message is displayed, indicating that the password is changed successfully.
Figure 5 Confirmation
8. After the successful change of account password, the user is logged out of the system. You can now login with the new password.